Aftercare after the fitting020 8191 4786

Aftercare

New private fittings include two years of scheduled review appointments. The first fortnight is when most people need a programme change, a dome swap or a simple “is this normal?” conversation.

Fine-tuning

Volume, noise programmes and streaming set-up once you have worn the aids in real rooms, not just the clinic.

Wax and comfort

Itching, feedback or a blocked feeling is often wax or a dome that needs changing — we check the ear, not just the aid.

Warranty support

Manufacturer warranty on the instrument plus help with loss, damage and servicing. Terms confirmed on your invoice.

Trial period

Selected private aids include a written trial window of up to 60 days, subject to the condition of the instruments and hygiene.

Two-year reviews

Scheduled reviews for two years after a new private fitting. Bring the aids even if they “seem fine”.

Existing aids

We can look at NHS or other private aids you already own and tell you honestly whether an upgrade is worth it.

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